Shipping & Returns

Shipping Information

Shipping to Australia and New Zealand only
All items are shipped via Australia Post.

I will usually post by 4.30pm weekdays.
I have a Posting Box just around the corner so if your item is being sent regular parcel and fits in the parcel slot it will be posted within an hour or two of me receiving the order.
(The exception is Economy Air which must be lodged at the Post Office)

It is the buyers responsibility to select the postage they require. i.e. signed for, registered, express etc.

All items posted via Australia Post, except Economy Air, now have a tracking ID which will be included in an email confirming posting of the order.

Once Australia Post marks an item as delivered or awaiting collection by the customer I will consider it as delivered as it is then the customers responsibility to chase up any problems according to AP.

NO returns are to be sent until contact has been made via email.
Refunds will only be offered in the same way that payment was made, less processing fees where applicable, i.e. if you pay via Paypal you get refunded via Paypal.

Customers are solely responsible for entering the correct shipping address at purchase. Items returned by Australia Post because of incorrect information being entered will not be re-shipped until postage has been paid again.

By completing the checkout process you are accepting the above terms and conditions

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